In a disgusting meals incident that has surfaced on-line, a buyer named Sonai Acharya won a cockroach in her “Eastern miso ramen hen” order from the eating place ‘Auntie Fung’s’. The order was once positioned by means of the meals supply app Zomato. The incident got here to gentle after the client shared 3 photos on X (previously Twitter) and complained concerning the meals high quality to Zomato. The primary of the 3 photos features a screenshot of the client’s order slip. It finds that Sonai positioned the order on February 14 that price her Rs 320. Subsequent, she additionally connected the close-up photos of the ramen bowl, through which simple noodles had been dipped in soup. Whilst we could not spot a unmarried hen piece, a lifeless cockroach may also be noticed mendacity on best of the dish.
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Sonai Acharya tagged the reputable social media web page of the meals supply app Zomato on X and wrote, “Simply had a horrific revel in ordering from Zomato. Ordered Eastern miso ramen hen from Auntie Fung’s and located a cockroach in my meal! Completely unacceptable and disgusting. Significantly disenchanted with the standard keep an eye on right here. Zomato is past gross.” She concluded the publish with the hashtag, “Zomato nightmare.”
Simply had a horrific revel in ordering from @Zomato. Ordered Eastern miso ramen hen from Auntie Fug’s and located a cockroach in my meal! Completely unacceptable and disgusting Significantly disenchanted with the standard keep an eye on right here. @Zomato is past gross.#ZomatoNightmare%.twitter.com/R3wleOfPpj
— Sonai Acharya (@sonai4u) February 14, 2024
Quickly after the client raised the fear, the meals supply app was once fast to recognize it. Zomato added that they have got despatched Sonai Acharya a small reward abate as a token of apology. Zomato’s reaction learn, “Hello there, we’re sorry to listen to concerning the unlucky incident. We need to lend a hand flip this revel in round. Please permit us a while to appear into this, we will get again to you ASAP.”
Hello there, we’re sorry to listen to concerning the unlucky incident. We need to lend a hand flip this revel in round. Please permit us a while to appear into, we will get again to you ASAP.— zomato care (@zomatocare) February 14, 2024
It added, “Hello there, we know the way disappointing it should had been for you. We are hoping your worry has been addressed over a telephonic dialog. We have now additionally taken the initiative to ship you a small reward abate as a token of our apology…”
Hello there, we know the way disappointing it should had been for you. We are hoping your worry has been addressed over a telephonic dialog. We have now additionally taken the initiative to ship you a small reward abate as a token of our apology, (half)— zomato care (@zomatocare) February 15, 2024
Zomato endured, “…and we are hoping it brings a little of cheer your approach. We will guarantee you that we’re all the time looking for enhancements in our approach of running to serve you higher.”
and we are hoping it brings a little of cheer your approach. We will guarantee you, that we’re all the time at the look-out for enhancements in our approach of running to serve you higher. (2/2)— zomato care (@zomatocare) February 15, 2024
This is not the primary time that Zomato has come underneath hearth over meals high quality problems. Remaining yr in December, a Bengaluru resident complained about receiving a lifeless cockroach in his fried rice. Learn all about it right here.
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Have you ever ever confronted a equivalent state of affairs whilst ordering meals on-line? Proportion with us within the feedback.